The National Database and Registration Authority (NADRA) has reiterated that digital identity cards hold the same legal validity as physical ID cards.
A NADRA spokesperson stated that some government offices and institutions continue to request physical ID cards or photocopies instead of accepting digital IDs, which contradicts the existing legal and regulatory framework.
Under the NADRA Ordinance, regulations 9 and 10 confer legal recognition to digital identity credentials, making them valid proof of identity.
The spokesperson highlighted that using digital IDs reduces the need for unnecessary photocopies of physical cards, helps protect citizens’ personal data, and prevents misuse of identity information.
NADRA has instructed all government departments, public and financial institutions, and telecom operators to ensure compliance with these regulations. Citizens can lodge complaints through NADRA’s official complaint system if digital ID credentials are not accepted.